Tuesday, 10 September 2013
Day 7: Community Services Q1 Quality Review & MH/LD Provider
Spent time this morning reviewing quality & safety issues for our community services provider in Q1 April – June) in preparation for formal quality review meeting later this week. Some great work being done on safety & patient experience, but always room for improvement and a future challenge ahead with Health Visitor workforce.
This afternoon I met with the Director of Integrated Services & Director of Mental Health from our mental health & learning disabilities provider. They’re doing many good things around improving patient experience and to ensure a positive environment for therapy & recovery as well as well-developed community services.