Again there’s too much from today to mention in this blog. See my Twitter timeline and any other #CNOSummit tweets for a flavour of what today was about. I will break my 100 word rule again today, but normal service will be resumed tomorrow.
I joined the @WeNurses Team for a workshop in the morning to help directors of nursing better understand social media. We talked about our fears and how we can overcome some barriers to using it more productively. More information on the workshop is available online.
Right at the end of the day we heard a brief talk from Professor Veronica Hope Hailey of the University of Bath about ‘trust’. She described the key five features of high trust organisations found through her research. We should aim to work with patients and staff to achieve this for our organisations in the NHS: