Tuesday, 7 January 2014
Day 86: “The Most Important Group in the CCG”
I attended our Patient Reference Group tonight. This group is made up of representatives from each of the patient participation groups from each of the GP practices in Luton. I attended to talk about quality and safeguarding. The thing that sticks in my mind from the meeting is something that was said by one of the attendees; “this is the most important group in the CCG”. Patients and the public are at the centre of our plans and decision-making, but a conclusion from the meeting was we need to work harder to engage more and more effectively when we do.